Dottie understands that service is what an insurance agent craves. She works with a sense of urgency and accuracy that extends to the application, managing the underwriting process, and staying ahead of a case.
As a Client Experience Manager, Dottie helps deliver on Pilot’s core values: problem-solving, innovation, teamwork, and adaptability. Her organization and precision stand out while she serves as an advocate for agents.
A Virginia native and a graduate of Liberty University, Dottie lives in Lynchburg, Virginia, with her husband and two children. In her free time, her family enjoys taking cruises and spending time at the beaches of Virginia and North Carolina.